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SAC89

No Playback

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Good Morning,

Quick question, I have the Mavic Pro, 32GB SD Card, on a PC (not MAC), so set to MP4 instead of MOV.  When I remove the SD card and transfer to my PC laptop, I get an MP4 logo, the size is showing big (as if a recording is there), but I cannot play it back.  When I open the SD card folder on My Computer and hit Play, it cannot find the file.  

Any thoughts as to why it will not playback on my laptop (PC)?  What settings is recommended for proper playback? 

Thanks,

 

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Ok, well, maybe we'll try an easier question, how do I change my altitude on the display from Meters to Feet?

Thanks,

 

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Regarding your first question, is it possible your card is bad?  Is your computer pretty new (new enough to handle 4k, assuming that is what you are shooting in)?

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