As a company involved in major security drone operations and solution providing to governmental and international clients in Africa and abroad we have to source products from manufacturers and suppliers that we identify as potential partners. When doing this we firstly turn to the US based manufacturers and suppliers due to preference but also due to security requirements. Most of our applications are with industrial drones and not with hobby drones or racing drones. Our budgets are based on requirements and quite often exceed $1-2 mil in revenue for the proposed manufacturer/supplier.
The problem we are facing are time constraints and when we submit requests for pricing or integration with third party applications, we seldom or never get any feedback or pricing. Having this problem has forced us to approach manufacturers/suppliers in China for the required equipment/systems. When we submit requests for quotes or information we get our feedback the same day or within a 24hr window and their willingness to assist with integration issues.
One prime example is Yuneec US. We have approached them repeatedly for pricing and with integration issues with ground control systems like Lockheed Martin etc and we have never heard back from them. This forced us to approach Yuneec UK and Yuneec China for help. he reason why I have named Yuneec is that they have an awesome product line focused on policing and security but they don't seem to be interested in foreign markets or sales.
The growth of the drone market across the world should surely be made as competitive for manufacturers/suppliers as for the re-sellers/system integrators.
This is not a name and shame article but just a question whether we are the only company/individuals struggling with US based manufacturers/suppliers. If there are any other companies with similar problems or any possible solutions, please let me know on my inbox. Or if you know of any suppliers that would like to deal with us on our projects, please do the same and let us know.